Austria’s Financial Market Authority (FMA) has prohibited KuCoin EU Exchange GmbH from conducting new business, citing critical staffing deficiencies in key compliance roles.
The action comes less than three months after the Vienna-based subsidiary received its Markets in Crypto-Assets (MiCA) license in late November 2025.
The decision marks one of the first major supervisory interventions under Europe’s new MiCA framework.
Why the Ban Was Issued
According to the FMA, KuCoin EU no longer maintains properly appointed “key function holders” required under European regulation.
NEWS: KuCoin EU ordered to halt new business by Austria’s FMA over compliance staffing gaps. pic.twitter.com/xkNBtGpkwh
— CoinGecko (@coingecko) February 23, 2026
Specifically, the following positions were found to be unstaffed:
- Anti-Money Laundering (AML) Officer
- Sanctions Compliance Officer
- Their respective deputies
Under MiCA rules, these roles are mandatory for regulated crypto-asset service providers. The regulator concluded that without these core compliance functions in place, the firm cannot lawfully continue onboarding new customers or entering into new contractual arrangements.
The ban will remain in effect until KuCoin EU restores full compliance by filling these roles and meeting supervisory standards.
Scope of the Restriction
The order does not represent a full shutdown. However, it prohibits:
- Onboarding new customers
- Concluding new contracts or products within existing customer relationships
Trading and deposit services on the KuCoin EU website had already been suspended on February 4, 2026, which the company initially described as a system stability upgrade.
The regulatory freeze now formalizes the operational halt on new activity.
KuCoin EU’s Response
KuCoin EU announced an immediate expansion of its compliance and governance team in Vienna on February 20, 2026.
The company confirmed it is actively recruiting experienced professionals in AML and sanctions compliance to align with European supervisory expectations.
Managing Director Sabina Liu stated that the firm’s priority is to implement a governance framework consistent with a “compliance-first” model, signaling an effort to reassure regulators and restore operational status under MiCA.
A Key Test for MiCA Enforcement
The intervention is being viewed as an early stress test of Europe’s MiCA regime. While KuCoin EU secured its license in late 2025, maintaining regulated status requires continuous compliance, not just initial approval.
Observers have noted that KuCoin’s global parent entity previously faced multi-million-dollar AML settlements in jurisdictions such as the United States and Canada. The FMA’s swift action indicates that European regulators intend to enforce MiCA standards actively and in real time.
Market Implications
The move underscores a broader shift in Europe’s regulatory landscape. MiCA-regulated exchanges must demonstrate ongoing operational readiness, including fully staffed compliance structures.
For the broader crypto market, the case signals that regulatory approvals under MiCA are not static. Exchanges operating in the European Union may face immediate restrictions if governance or compliance frameworks fall short of required standards.
KuCoin EU’s ability to quickly rebuild its compliance team will determine how long the freeze remains in place.
